Müt Müt (hereinafter “the company”) understands how important your privacy is. That is why, whenever we deal with any personal details or information about you, we always act in accordance with the National Privacy Principles as stated in the Federal Privacy Act Amendment of 2018.
Who we are
Our website address is: https://mutmutmoment.com/.
Your Personal Information
Personal Information is defined as any information or opinion about you. This may include general information, such as your address and phone number, as well as more sensitive details, such as your annual income or pre-existing medical conditions.
The company may collect personal information from time to time, but only when a person voluntarily submits that information. As a rule, we do not collect, nor have any use for, information about your religious beliefs, sexual orientation, medical conditions, ethnic origin, or similar sensitive categories.
Who Collects Your Personal Information
Your personal information will only be collected by an authorised representative of the company.
Under no circumstances will your personal information be disclosed, sold, or passed on to a third party unless specifically and explicitly authorised by you.
How Your Information Will Be Collected
The company will only collect information when customers of Müt Müt enter that information directly—primarily through our website. This information is collected when you express interest in becoming a customer or accessing our services. Information may be collected in the following ways:
- When you register your contact details or personal information online through the Müt Müt website at www.mumutmoment.com.
- When you complete an electronic form through the Müt Müt website.
- When you complete a printed form obtained from the company or from a Müt Müt representative.
- When you contact the company directly by phone or in person.
- When you sign up to customer care or mailing lists with a representative in person.
Storage
The company takes great care to store your personal information securely and to protect it from unauthorised access. Your personal information will be stored through a combination of secure computer systems, secure paper-based files, and other protected storage methods.
We make every effort to ensure your personal information is not lost, misused, stolen, disclosed, or accessed improperly.
At no time will your credit card details be stored on our servers. All online payments are processed via secure servers managed by SecurePay.
Using Your Personal Information
The company will only use the personal information you provide in the following (but not limited to) situations:
- To advise customers of upcoming exclusive or general offers, product releases, or events.
- To provide customers with any information they have requested.
- To assist customers with any enquiries or support requests.
- To send reminders or notifications, including cart-abandonment reminders via SMS or email, using cookies that track items placed in your cart.
Disclosure of Your Personal Information
The company will not disclose your personal information in any form or for any reason. Your personal details and email address will never be sold, traded, given away, or shared with other users unless explicitly authorised by you.
Keeping Records Accurate
The company makes all reasonable efforts to ensure that any personal information we collect, use, and disclose is accurate. If any of your personal details change, we kindly ask that you notify us so we can update our records and continue to provide you with the best service.
Gaining Access to Personal Information
If you wish to access the personal information we hold about you, you may do so at any time by submitting a written request. In accordance with the Federal Privacy Act, we will provide you with a copy of all relevant information we have collected.
If you wish to be forgotten, we will permanently delete all personal information we have collected about you upon your explicit request.
Contact Us
Should you wish to access or remove your personal information, please send us an email at: [email protected] or contact us via our contact page.
