Please purchase your products carefully. We do not provide refunds if you simply change your mind, make a wrong selection, or receive an unwanted gift. We are unable to resell returned products to ensure product integrity.
You may choose to receive a refund, exchange, or credit only if the product is:
- Faulty
- Wrongly described
- Different from a sample shown to you
All Müt Müt products must be returned as soon as possible or within 30 days, accompanied by the original purchase receipt, unopened and un-used.
For all return and refund enquiries, please contact [email protected]
Customer Reactions
Please use products as instructed on the label.
If you experience a reaction, stop using the product immediately and seek medical advice if necessary.
Incorrect Items Received
We take care when preparing your order. If an item is incorrect, please email [email protected] for assistance.
Damaged in Transit
We package orders carefully to ensure items are safe during shipment. Once your package leaves our warehouse, Müt Müt is not responsible for damage incurred during transit. Please contact your delivery provider (e.g., Australia Post) for further assistance.
