Terms & Conditions

Shipping

Shipping Costs

Müt Müt ship via Australia Post. The shipping cost is calculated based on the size of your order. Your shipping cost will be calculated on the checkout page once all items are in your shopping cart.

Free Shipping

When offered, free shipping applies to standard domestic orders in Australia unless otherwise specified. Offer exclusive to purchases made on mutmutmoment.com. Express shipping available at extra cost. When Free Shipping is offered on orders over a specified amount, the cart must total specified amount after point redemption, discounts, gift vouchers and event purchases to qualify. Excludes Practitioner and Wholesale accounts.

Product Reviews

We accept both positive and negative reviews. Please note all reviews are moderated to ensure appropriate publication on our website. This means you may submit your review, but it may take time to appear as it goes through the approval process. We reserve the right to accept or reject any product review as we see fit and to alter its length. By submitting a review, you agree it will not contain false, misleading, defamatory, obscene, suggestive, threatening, harassing, abusive, fraudulent content, references to other websites or companies, unsolicited promotions, spam, advertising, or personal information of any third party.

Please do not use reviews to submit any customer service issues or concerns. You can contact our customer service department at [email protected].

Ownership of content:

By submitting a review, you agree to Müt Müt having the right to publish the review throughout our media channels without compensation.

Website Ownership

This Website (referred to as the “Website”) is owned and operated by Müt Müt on the World Wide Web (“WWW”).

The Website is available for you to:

(a) Access, conditional on your acceptance of these terms and conditions;

(b) Provide information about your product or service, conditional on acceptance of these terms.

Part I – Use of Material on the Website

Restrictions

You may not use the Website or its material for:

(a) reproduction of the material;
(b) distribution of the material;
(c) re-transmission by any medium;
(d) uploading/reposting to other sites;
(e) “framing” the Website material on other sites.

Permitted Use

You may download material from the Website for personal non-commercial use, provided you do not remove copyright or trademark notices.

Prohibited Modifications

You may not modify or copy the Website layout, software, or code.

Intellectual Property

Müt Müt reserves all intellectual property rights. Material provided is for personal use only and may not be re-sold, redistributed, stored, or re-transmitted without prior written consent.

Links to Other Websites

The Website may contain links to third-party sites. Müt Müt:

(a) provides these links as a convenience;

(b) does not endorse linked sites;

Disclaimers

General

Müt Müt provides the Website without assuming a duty of care to users. Information may not be accurate, reliable, or timely. No warranties, guarantees, or representations are given.

Liability

Müt Müt will not be liable for:

(a) acting or failing to act on Website information;

(b) using or being unable to use any service/product from the Website or linked sites;

Limitation of Liability

Müt Müt’s liability for implied warranties or conditions is limited to:

Services: resupplying services or paying the cost;

Goods: replacing goods, repairing them, or paying the cost.

Use of Information Gathered

Müt Müt may gather, process, and use:

(a) information you provide (name, email, etc.);

(b) information on your Website usage (cookies, etc.).

Müt Müt may disclose this information to others to offer goods and services.

Termination of Access

Müt Müt may terminate access to the Website at any time without explanation. No liability will arise from termination.

Alteration of Terms

Müt Müt reserves the right to change these terms at any time without notice.

Jurisdiction

This Agreement is governed by Australian law. You agree to the jurisdiction of Australian courts to determine any dispute arising from this Agreement.

Part II – Terms for Providing Product or Service Information

Uploading Information

By uploading material, you warrant that:

You are authorised to provide it;
It is not defamatory or misleading;
It does not infringe intellectual property or Australian legislation.

License to Use Intellectual Property

By uploading intellectual property, you grant Müt Müt a perpetual, non-exclusive, worldwide license to reproduce and use it as part of the Website, and to sublicense these rights.

Removal of Information

Müt Müt may remove any material or links at any time without explanation.

Limit of Liability

Müt Müt and its employees are not liable for any costs, losses, or damages arising from material supplied or removed.

Indemnity

You agree to indemnify Müt Müt against any loss or liability arising from your breach of this Agreement.

Cookies

Müt Müt uses cookies to improve your experience, storing information about preferences and cart contents. Most browsers accept cookies by default. You may disable cookies, but some functionality may be affected.

Advice about internet safety and personal information can be found at www.privacy.gov.au.

Remarketing Campaigns

Information may be collected:

Directly from you (name, email, etc.);
Automatically from website usage, technical data, and purchase behaviour.

Purpose Statement

Nurturing skin, hair, and the senses with mindful care for the planet and our body.

Acknowledgement of Country

We respect and honour Aboriginal and Torres Strait Islander Elders past, present, and emerging. We acknowledge the stories, traditions, and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

Orders & Support

If you have any questions or need support please contact Us at [email protected] or use our contact page form.